Legal
Privacy Policy
Last Updated: May 8, 2025
At Velara, we take your privacy seriously. This Privacy Policy describes how we collect, use, and share information about you when you use our website, software, and services (collectively, the "Services").
Information We Collect
Information You Provide to Us
We collect information you provide directly to us when you create an account, use our Services, communicate with us, or otherwise interact with us. This information may include:
- Name, email address, and other contact details
- Login credentials
- Billing information and payment details
- Information about your organization
- Any other information you choose to provide
Information We Collect Automatically
When you access or use our Services, we may automatically collect information about you, including:
- Log information (IP address, browser type, pages visited, etc.)
- Device information (hardware model, operating system, unique device identifiers)
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products and services
- Personalize your experience
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
Data Sharing and Disclosure
We may share the information we collect in the following circumstances:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Velara or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable and we cannot guarantee the security of our systems.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, restrict processing, or object to our processing of your personal information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide you with additional notice.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@velara.io